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Scam or fraud: Axis Bank — nominee harassment about death claim

Submitted by:  Askem

Complaint Details:
I am nominee on my mother’s savings account. It has been 14 months since the death claim is being scuttled by bank officials . Different answers are given each time to delay the process and waste time.
I sent them all needed documents including indemnity letter on Rs500 stamp paper. But, now they are asking me to do all paperwork again. I made it clear to them that I am not paying bribe to anyone if that’s what the purpose of delaying and harassing nominee is. This 14 months of struggle to get your own family’s money is terrible. How can people trusts a bank like this. What needs to do be done to stop this nominee harassment.