Telecom giant Airtel landed in a bit of a soup on Monday evening after it accepted a woman’s outrageous request for a Hindu customer service person.
The woman posted on Twitter that she did not want to interact with a customer resolution officer as he was a Muslim. In response to this tweet, a man named Gaganjot took the conversation forward, leading many to accuse the company of not standing up to ‘bigotry.’
The exchange on Twitter soon saw users getting enraged including former Jammu and Kashmir Chief Minister Omar Abdullah, who said he wouldn’t “pay another penny to the company”.
Airtel, responding to the angry posts, said in a statement: “We absolutely do not differentiate between customers, employees and partners on the basis of caste or religion.”
The woman, Pooja Singh, whose Twitter handle declares her to be a management professional and a ‘Proud Indian’ and a ‘Proud Hindu’ had earlier complained about a service engineer. Within minutes the tweet conversation went viral.
Actress Gauahar Khan was seen responding to Singh’s tweet,
Another user Mehek, could not help but troll Pooja for her baseless comments,
And Twitter users did not spare Airtel either,
Arun Srinranga tweeted,
Last but not least, Omar Abdullah too could not hide his outrage at Twitter’s response,